VA Nebraska-Western Iowa Health Care System
Visiting hours are based on the needs of the patient. Visitors are encouraged to discuss any special visiting needs with the unit's head nurse. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs.
We support a patient-centered medical home model that encourages family and friends to visit during the patient's stay. Consequently, we do not restrict visiting hours, except in the mental health care areas.
Medical, Surgical¬†and Intensive Care:¬†¬†Open visiting hours
Psychosocial Residential Rehabilitation Treatment Program:¬† Weekdays 7 to 8 p.m.
Substance Abuse Residential Rehabilitation Treatment Program:¬† Sundays 3 to 5 p.m. Call 402-995-4301 for holiday visiting hours.¬†
If you are unable to visit a patient personally, you may call the patient or send a card or gift.
Number of Visitors
Visitors may be limited because of special circumstances that may arise. If you have any questions, please talk to the patient's nurse or care provider.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Children must be accompanied by an adult at all times.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.