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VA Nebraska-Western Iowa Health Care System

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Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At VA Nebraska-Western Iowa Health Care System, we have established a number of procedures to assist you in getting an appointment without a long delay.

Our goals are simple:

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

If you have received a postcard or letter stating that you need to make an appointment, please call your primary care provider.

Changing Your Appointment

For a listing of your current appointments, please call the Patient Reminder System toll free number 1-855-560-1722 and listen closely for the correct options.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

Who to call to cancel :

Omaha:  1-800-451-5796 or (402)-346-8800,  Press 2

Lincoln:  1-866-851-6052 or (402)-489-3802,  Press 2
Grand Island:  1-866-580-1810 or (308)-382-3660,  Press 2

North Platte:  1-866-580-1810,  Press O

To make an appointment with a particular clinic or service, call the listed phone number provided below —


ClinicsContact Information

Grand Island:  1-866-580-1810 or (308)-382-3660
When dialing the extension, dial 9 first

Southeast ext. 2334 or 2338
Southwest ext. 2219 or 2406
Northwest ext. 2213 or 2423
Audiology ext. 2378
Compensation and Pension - Omaha 1-800-451-5796
Dental ext. 2255
Mental Health ext. 2134
North Platte Clinic  1-866-580-1810
Lincoln Clinics:  1-866-851-6052 or 402-489-3802
when dialing the extension, dial 9 first; please listen for options 
Ambulatory Care ext. 7879
Specialty Care ext. 2202
Mental Health ext. 7823
Compensation and Pension - Omaha 1-800-451-5796
Omaha Clinics                                       
Green 402-995-4068
Gold 402-995-4065
Silver 402-995-5713
Blue 402-995-5232
Red 402-995-4958
Yellow 402-995-4961
Orange/Eye 402-995-3216


Dental 402-995-3306
Mental Health 402-995-4944
Coumadin Nurse 402-995-4608