Before You Visit

Determine Your Eligibility

Before receiving services with VA Nebraska-Western Iowa Health Care System, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.

Schedule an Appointment

Eligible veterans should contact the VA Nebraska-Western Iowa Health Care System to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.

Change or Cancel an Appointment

If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another Veteran during that time period. Let us help you reschedule or cancel your appointment.

During Your Stay

Customer Service

A number of programs have been established in our Health Care System to assist you in the event you have a concern or complaint. Let us help you resolve your issue.