United States Department of Veterans Affairs
United States Department of Veterans Affairs

VA Nebraska-Western Iowa Health Care System

Appointments

At VA Nebraska-Western iowa Health Care System, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

If you have received a postcard or letter stating that you need to make an appointment, please call your primary care provider.

Changing Your Appointment

For a listing of your current appointments, please call the VISN 23 Patient Reminder System toll free number 1-866-403-1544 and listen closely for the correct options.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

Who to call to cancel :

Omaha:  1-800-451-5796 or (402)-346-8800  Press 2

Lincoln:  1-866-851-6052 or (402)-489-3802  Press 2
           
Grand Island:  1-866-580-1810 or (308)-382-3660  Press 2

North Platte:  1-866-580-1810  Press O

To make an appointment with a particular clinic or service, call the listed phone number provided below —

Clinics Contact Information

Grand Island           1-866-580-1810 or (308)-382-3660
                         when dialing the Ext., dial 9 first

Southeast Ext. 2334 or 2338
Southwest Ext. 2219 or 2406
Northwest Ext. 2213 or 2423
Audiology Ext. 2378
Comp & Pension - Omaha 1-800-451-5796
Dental Ext. 2255
Mental Health Ext. 2134
North Platte Clinic  1-866-580-1810
Lincoln Clinics    1-866-851-6052 or (402) 489-3802
when dialing Ext. dial 9 first; please listen for options
 
Ambulatory Care Ext. 7879
Specialty Care Ext. 2202
Mental Health Ext. 7823
Comp & Pension - Omaha 1-800-451-5796
  Omaha Clinics                                     
Green (402)-995-4068
Gold (402)-995-4065
Silver (402)-995-5713
Blue (402)-995-5232
Red (402)-995-4958
Yellow (402)-995-4961
Orange/Eye (402)-995-3216
Audiology   (402)-449-0639
Dental (402)-995-3306
Mental Health (402)-995-4944
Coumadin Nurse (402)-449-4608
  

Patient Information

Patient Information
Eligibility
Make, Change, or Cancel an Appointment 
Customer Service 

Related Links

Medical Center Services 
Facility Map