At VA Nebraska-Western iowa Health Care System, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —
- you should be able to see your primary care provider within one to two business days
- you should have faster access to speciality care
If you have received a postcard or letter stating that you need to make an appointment, please call your primary care provider.
Changing Your Appointment
For a listing of your current appointments, please call the VISN 23 Patient Reminder System toll free number 1-866-403-1544 and listen closely for the correct options.
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.
Who to call to cancel :
Omaha: 1-800-451-5796 or (402)-346-8800 Press 2
Lincoln: 1-866-851-6052 or (402)-489-3802 Press 2
Grand Island: 1-866-580-1810 or (308)-382-3660 Press 2
North Platte: 1-866-580-1810 Press O
To make an appointment with a particular clinic or service, call the listed phone number provided below —
| Clinics |
Contact Information |
| Southeast |
Ext. 2334 or 2338 |
| Southwest |
Ext. 2219 or 2406 |
| Northwest |
Ext. 2213 or 2423 |
| Audiology |
Ext. 2378 |
| Comp & Pension - Omaha |
1-800-451-5796 |
| Dental |
Ext. 2255 |
| Mental Health |
Ext. 2134 |
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| North Platte Clinic |
1-866-580-1810 |
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| Ambulatory Care |
Ext. 7879 |
| Specialty Care |
Ext. 2202 |
| Mental Health |
Ext. 7823 |
| Comp & Pension - Omaha |
1-800-451-5796 |
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| Omaha Clinics |
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| Green |
(402)-995-4068 |
| Gold |
(402)-995-4065 |
| Silver |
(402)-995-5713 |
| Blue |
(402)-995-5232 |
| Red |
(402)-995-4958 |
| Yellow |
(402)-995-4961 |
| Orange/Eye |
(402)-995-3216 |
| Audiology |
(402)-449-0639 |
| Dental |
(402)-995-3306 |
| Mental Health |
(402)-995-4944 |
| Coumadin Nurse |
(402)-449-4608 |
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